Terms & Conditions - Beacon & Buck

Delivery

Your beer should arrive with you within 1-3 working days of your latest payment.

 

Covid delivery agreement:

Due to social distancing rules, it is not possible for couriers to collect a signature when delivering your parcel. By signing up to our service, you agree to accept delivery confirmation from a courier without signature and agree that if your parcel is marked as delivered or our courier provides photographic evidence of such, this is adequate confirmation of delivery.

 

Promotions

All vouchers and offers, unless otherwise stated, are intended for single use only. One valid UK credit/debit card per account. Promotions cannot be used in conjunction with any other offers. Multiple uses are not permitted. One voucher usage per household. Your order may be cancelled without warning if multiple uses are made within the same household and any charges will be refunded. In the event your order has already been processed you may lose part or all of any delivery fee (where appropriate) to arrange return.

It is against our terms of sale to resell our gift card codes or to purchase these from a secondary marketplace such as Zeek. Any codes that are suspected of being fraudulent will be cancelled and invalidated. Please return these codes to the point of purchase and request a refund from the reseller.

 

Refunds

If you have received a product that is defective you are entitled to a full refund, which can be arranged by getting in touch with us at support@beaconandbuck.co.uk.

 

Customer Support

At Beacon & Buck, we pride ourselves on working with our customers to solve any issues. Our support team are always on hand to listen to feedback, concerns or questions: just drop us a mail at support@beaconandbuck.co.uk.

 

Returns

For logistical reasons, Beacon & Buck do not accept returns unless exceptional circumstances apply. In the event of exceptional circumstances, you are responsible for return shipping costs.

 

Cancellation

Our craft beer club subscription is billed every 28 days unless otherwise stated, for a total number of 13 boxes per year. You must cancel before the renewal date of your subscription to avoid being charged for your next billing cycle, which will automatically take place upon completion of your original subscription. Please note that we require 24 hours to process your first order before you’ll be able to cancel your account.

 

How do I cancel?

If you would like to cancel your subscription you can do this by logging into the “My Account section of the website.

 

Company Details

Beacon & Buck is operated by Beacon & Buck Limited registered in England and Wales under company number 12956346, registered office The Old Dairy, Frilsham Farm, Yattendon, West Berkshire, England, RG18 0XT.

 

Age restrictions

You must be over 18 years old to purchase.

 

Privacy Policy

You can find full details of our privacy policy here